Health and Wellness
The Valley COM emphasizes wellness – for our students, faculty, and staff. The Global Wellness Institute defines wellness as the active pursuit of activities, choices, and lifestyles that lead to a state of holistic health.
The Valley COM has built a culture around the balance of wellness using the 8 Dimensions of Wellness as adapted from SAMHSA. Each dimension of wellness can affect the overall quality of life. The Eight Dimensions of Wellness take into account not only an individual’s physical health but all the factors that contribute to a person’s overall wellness.
Student Health Insurance
All The Valley COM students are required to have and maintain personal health insurance at the time of matriculation and throughout the duration of the academic program. Insurance will be verified each semester as a component of the registration process. The Valley COM also reserves the right to periodically monitor student maintenance of health insurance.
- The Valley COM provides individual health insurance at student expense. If a student experiences a change that may result in a gap in health insurance, it must be immediately reported to the Office of Student Services to be addressed.
- All students will be enrolled in The Valley COM health insurance offering. Students who wish to utilize alternate health insurance must submit a waiver form to the Office of Student Services for review. The student submitted plan must be equivalent in offered services, including comprehensive coverage, to the COM offered plan.
- Students must maintain health insurance each semester in order to be actively enrolled in the college.
Mental Health & Wellness
Counseling Services, through the Office of Student Services, provides immediate support for students on campus through a variety of support programs to promote wellness and mitigate the stresses associated with medical school. Counseling services can also assist students who are dealing with any kind of substance abuse or addiction issue.
The Valley COM has a multi-dimensional counseling support network for all students. The college employs a licensed counselor on campus. Students may make appointments in confidence by contacting the counselor directly via phone or scheduling through the online app. The Valley COM also provides students with 24/7 access to a free and confidential counseling service available to students. This service is also an excellent option for students who are on clinical rotations away from campus and in other states.
All counseling referrals and sessions are confidential and are not recorded in the student’s educational records.
If you feel unsafe to yourself or others, please call 911 or go to the nearest emergency room.
Mental Health Services Locations
On Campus Counseling Service
A student may make an appointment to see the on campus counselor during normal business hours. Appointments are at no cost to the student and can be scheduled in person, via phone, or via videoconferencing.
Terros Health
23rd Avenue Health Center
8804 N 23rd Ave, Ste a1/a2
Phoenix, AZ 85021
(602) 216-7000
Open Monday – Friday 7:30 AM – 5:30 PM
Emergency Departments
Honor Health John C. Lincoln Hospital
250 E. Dunlap
Phoenix, AZ 85020
(602) 943-2381
988 Lifeline
Students may also utilize the 988 Lifeline funded by the Substance Abuse and Mental Health Services Administration (SAMHSA) and administered by Vibrant Emotional Health (Vibrant). They can be reached 24 hours a day, 7 days a week by dialing 988 or online at https://988lifeline.org/.
Abrazo Central Campus
2000 W. Bethany Home
Phoenix, AZ 85015
(602) 249-0212
Timely Care
Timely Care offers 24 hour, 7 day a week access to mental health care. Students may contact them through the links from The Valley COM website or directly at timelycare.com.
Physical Health & Wellness
The Valley COM focuses on wellness for students, faculty, and staff. Information on available wellness programs and events can be found on our website or through digital messaging within the COM. The Valley COM offers a gym inside our facility and a walking/ running track around our property to help students, faculty, and staff maintain physical wellness.
The Valley COM provides student health services through community-based resources. Students may seek health care through off-campus clinical providers in the area. If one is looking for a provider, please see the Physical Health Services page on the website for recommended providers. All services are provided in accordance with the Health Insurance Portability and Affordability Act (HIPAA) and are strictly confidential.
Students are encouraged to establish a health care home with a primary care provider. Becoming an established patient enhances how quickly you can be seen for a problem. If a student requires urgent care or needs to be seen during off-hours, they should contact their own provider or a local urgent care center. Local urgent care centers are listed on our website.
If a student is unable to contact their primary care provider, care should be obtained in the nearest Urgent Care or Emergency Department. Emergency services are always available for life threatening conditions: please call 911 for any condition that appears life threatening.
Physical Health Care Locations (Phoenix, AZ)
Emergency Departments
Honor Health John C. Lincoln Hospital
250 E. Dunlap
Phoenix, AZ 85020
(602) 943-2381
988 Lifeline
Students may also utilize the 988 Lifeline funded by the Substance Abuse and Mental Health Services Administration (SAMHSA) and administered by Vibrant Emotional Health (Vibrant). They can be reached 24 hours a day, 7 days a week by dialing 988 or online at https://988lifeline.org/.
Abrazo Central Campus
2000 W. Bethany Home
Phoenix, AZ 85015
(602) 249-0212
Timely Care
Timely Care offers 24 hour, 7 day a week access to mental health care. Students may contact them through the links from The Valley COM website or directly at timelycare.com.
Healthcare Clinics
NHW Community Health Center
2423 W. Dunlap
Phoenix, AZ 85021
(602) 279-5262
HonorHealth Medical Group – North Phoenix – Primary Care
9250 N. Third St. Ste. 4010
Phoenix, AZ 85020
(602) 997-7331
HonorHealth Medical Group – Deer Valley – Primary Care
19636 N. 27th Ave. Ste. 308
Phoenix, AZ 85027
(623) 780-1999
Prosano Health
19810 N 7th Ave Suite 150
Phoenix, AZ 85027
(855) 776-7266
If a student is completing clinical rotations outside of the metropolitan Phoenix area, tele-health services are available to eligible students through Prosano Health. Students may also utilize a local urgent care center or emergency department. A full list of care locations will be posted, by clinical region, on The Valley COM website.